Installation and Troubleshooting
Discover what the Installation & Troubleshooting characteristic provided with the Virtual Private Servers and the dedicated servers includes.
Aside from having more resources, a reason why you can get your own web server and use it instead of a shared website hosting plan is the fact you are able to install and run a large selection of software. With a shared account, you'll be able to use apps, which don't require root access and are not set up server-side, so in case you require particular software for your websites, you cannot do the installation on a shared web server. This isn't the situation with a server of your own where you can install everything you need. The downside is that you may not have much experience and taking care of your own hosting server is more challenging that managing a shared Internet hosting account where the service provider handles the majority of things. This is the reason why we offer another service for our hosting server plans called Installation & Troubleshooting and you may make use of it any time that you come across any issues with the supervision of your server.
Installation and Troubleshooting in Dedicated Servers
If you need our upgrade for any reason, you'll be able to add it to your dedicated server with a couple of mouse clicks from your billing CP or if you need some custom work on the machine the moment it's set up, you can obtain the upgrade during the signup process and inform us exactly what you need to be done, so everything shall be ready once your server is operational. Sixty minutes of custom work are added to your account every time you obtain the upgrade, so you can take advantage of this service as often as you require. If some task needs less time to be finished, you'll not lose the remaining minutes and they shall be available for future tasks. Our upgrade will let you focus on creating and promoting your websites without wasting time on maintaining the dedicated hosting server or the software installed on it. You may take full advantage of it if you also use our Managed Services upgrade, but the 30 min it includes are not sufficient to complete all tasks which you require.