A live chat is a real-time way of communication between a hosting provider's support crew and its clients. It is an efficient way to receive some information about the web hosting services or have some problem resolved because you're talking to a live agent. The benefits of using a real-time chat service instead of calling or opening a trouble ticket are the lower possibility of errors any time you exchange info such as usernames or domain names, the more rapid response time because the communication is real-time plus the fact that you don't have to stay on the chat constantly - you can do another thing while the agent investigates the issue in question. Also, you're able to be a part of a live chat room from any kind of computer that's connected to the world wide web, avoiding the phone charges that you will need to pay if you are calling to another country.

Live Chat Support in Cloud Hosting

We supply a live chat assistance service for all of the cloud hosting that we offer and we can support you with almost everything in real time. In case you do not have an account with our company yet, we will be able to provide you with more information about the plans in order to help you to select the most appropriate plan. In case you are a current customer, we will be able to assist you with any billing or general matter and also with various common technical matters, for example an e-mail address setup in a desktop email client. In case you can't give us a call for whatever reason or you are in some country where we don't have a local telephone number, the live chat is the best way to get in touch with us. Certainly, some matters require additional time to examine and test, therefore you'll have to open a ticket to our technicians, but nonetheless, we're able to save you time and help you with many troubles on the chat.