Learn what website hosting providers mean when they say "phone support".
There're plenty of cloud hosting providers on the market today, yet many of them are resellers who have limited resources, especially in terms of support. One way to distinguish them is the option to contact the company by phone. The type of support that you'll get via this particular way of communication varies depending on the provider - a few of them provide dedicated telephone support, others offer basic and customer support only because some issues are more time-consuming and it's far easier to be resolved via a trouble ticket, particularly when the situation has to be escalated. However, it's good to know that you can always reach your web hosting provider since there're many small-scale issues that can be taken care of effortlessly and in a timely manner with a phone call, not mentioning that you'll be able to get more information regarding the services before you become a client.
Phone Support in Cloud Hosting
All our cloud hosting packages offer phone support fourteen hrs a day even on public holidays, so if you don't have an account yet, you are able to give us a call and find out more about our services or whether we'll meet the system requirements for your web sites. For your convenience, we have local phone lines in the United States of America, Great Britain and Australia, so that you will be able to call the telephone number that is nearer to you. If you're an existing customer, we will help you timely with all the general and billing issues and with multiple technical matters to save you time and efforts - we acknowledge the fact that sometimes it is much easier consult with a live person so as to get things done instantly. Certainly, some situations cannot be taken care of over the phone, so if this is the case you are able to employ our ticketing system.