Service Uptime Guarantee in Cloud Hosting
We guarantee 99.9% network uptime for each and every cloud hosting account on our servers. We utilize an avant-garde cloud Internet hosting platform where each part of the hosting service is handled by a separate cluster of web servers, thus if one machine fails, the other ones in the cluster are going to take over immediately. The cloud platform also minimizes the overall load greatly, therefore the website hosting service is a lot more stable when compared with a service through which everything runs on only one machine and your sites will perform in the best possible way. We also have redundant Internet lines and diesel backup generators to ensure that your sites will remain online no matter what. Hardware and software firewalls warrant the adequate operation of the machines in the event of DDoS attacks whereas in the case of any software issue, we have professionals keeping track of the machines 24/7.
Service Uptime Guarantee in Dedicated Servers
When you get a dedicated server through our company, we guarantee that it will be up and running no less than 99.9% of the time. To begin with, your website hosting server will be assembled with new and thoroughly tested hardware components and we will not do any compromises about this. Our data center in downtown Chicago has powerful diesel backup generators, so even in the case of a power outage your server will still be operational and with many redundant Internet providers, your websites are going to be accessible if there's any connectivity problem. In case of any unforeseen conditions, we have skilled system admins which keep track of all website hosting servers constantly and they can respond promptly to resolve the issue in a very timely manner. Last but not least, our hosting servers have software and hardware firewalls to prevent the unwanted traffic when it comes to a DDoS attack.